Agentic AI platform · AI Agents
AI agents that know your business.
Chat agents with your knowledge and your actions, on a Bazinga page, a chat widget on your site, or through the API. A basic agent is running in about ten minutes.
Build
Knowledge, actions, and a place to talk.
Every agent is made of the same three parts, set up without code.
Knowledge
It knows what your team knows.
Point the agent at your websites and documents. It answers from them, in your words, and stays current as they change.
Actions
It does more than answer.
Ready-made workflows let the agent act for the person it’s talking to: open a ticket, look up an order, send a follow-up.
Channels
It works where people are.
On a Bazinga page, in a chat widget on your website, or inside your own applications through the API.
At work
Built for customer support first.
Most agents start where questions pile up fastest: the support inbox.
Answer customers, any hour.
Common questions answered from your own knowledge, so your team can focus on the hard ones.
Read how →Classify and route tickets.
Each request sorted by topic and urgency, and sent to the right team.
Read how →Draft the reply.
A suggested answer waiting on every ticket, for your team to check and send.
Read how →Find what support cases say.
Recurring problems and requests, pulled from cases you already closed.
Read how →
Trust
An agent you can put in front of customers.
AI is a statistical model, and Bazinga treats it like one. These safeguards keep each agent on topic, on budget, and checked where it matters.
Answers grounded in your content.
Filters against made-up answers keep the agent to what your knowledge says.
Limits per person.
Cap how much anyone can use the agent, so a single visitor can’t run up your bill.
Sensitive data, masked.
Built-in anonymization removes personal details before anything reaches an outside AI model.
A second opinion.
Add a disclaimer, a person who approves, or a judge agent that checks the first one’s work.
Agents use the AI model built into Bazinga, included in your plan. Or bring your own key for models from OpenAI, Azure, AWS, or Google.
Plan
Priced per assistant.
AI Agent
For chatbots and simple process automations.
Larger tiers add more usage. Bazinga alerts you before an agent reaches its limit.
Knowledge and actions
Each agent comes with its own knowledge and the actions it can take.
Interactions each month
Each answer the agent gives counts as one interaction.
Knowledge entries
The pieces of knowledge the agent draws on, from all its sources.
Websites and documents
Content brought in from your sites and your files.
Ready-made workflows
Actions the agent can take on the person’s behalf.
Page, chat widget, or API
Talk to the agent on a Bazinga page, your website, or your own apps.
Tell us what your customers ask.We’ll show you the agent.
Bring a few real questions and the pages that answer them. See an agent answer them in a demo.